MANUFACTURER WARRANTY
All power tools sold by Punjab Tools carry the original manufacturer's warranty. Warranty periods vary by product, brand, and type (consumer vs professional) — check the product listing or manual for specific duration.
WHAT IS COVERED
- Manufacturing defects in materials or workmanship
- Faulty tool components under normal use conditions
- Internal gearing or motor issues occurring within the warranty period
- Electrical failures not caused by external factors
- Dead-on-arrival (DOA) power tools — replaced immediately
WHAT IS NOT COVERED
- Physical damage, drops, water damage, or misuse on the job site
- Unauthorized modifications, repairs, or tampering
- Normal wear and tear of carbon brushes, chucks, or power cords
- Damage from incorrect installation or using incorrect accessories
- Damage due to power surges, generator usage, or voltage fluctuations
- Tools operated beyond their rated capacity
HOW TO CLAIM WARRANTY
1
Contact Us
Reach out with your order number, product serial number, and a clear description of the issue.
2
Provide Evidence
Share photos or a short video showing the defect. This helps us communicate with the manufacturer.
3
Resolution
We'll coordinate with the brand's service center — repair, replace, or refund within the warranty terms.
TIPS FOR A SMOOTH CLAIM
- • Keep your order confirmation email and invoice for reference
- • Retain the tool's original packaging and warranty card until the period ends
- • Record an unboxing video when you receive your professional tools
- • Document any issues with clear photos or video as soon as they appear